Best for / not best for
Sumsub is best for
Teams that primarily need identity verification and already have governance, client records and evidence handled elsewhere.
HubSecure is best for
Teams that need the workflow around the client: records, secure collection, ownership, review status, permissions and audit trail.
Not best for
Teams that only need a narrow point solution and do not need connected client operations.
Migration path
| Step | Action |
|---|---|
| 1 | Inventory active clients, files, requests and owners. |
| 2 | Choose the first workflow to move into HubSecure. |
| 3 | Create permission groups and client workspaces. |
| 4 | Move current requests and evidence before historical archives. |
| 5 | Measure fewer handoffs, clearer status and better audit readiness. |
FAQ
Can HubSecure replace Sumsub?
HubSecure can replace Sumsub for workflows where client records, secure files, requests, status, permissions and evidence need to stay connected.
What should migrate first?
Move active client workflows first: open requests, current files, owners, approval status and client communication.