Wealth managers should collect KYC documents with a secure client workflow that tracks required identity files, source-of-funds evidence, review status, approvals and renewal history around the client record.
When this matters
This matters when client onboarding, suitability review or periodic refresh requires sensitive evidence and approval history. The practical issue is not only whether a client can send a file or open a portal. The issue is whether the team can see the request, status, owner, permission, review decision and evidence in one place.
wealth managers, financial advisors and advisory firms collecting KYC evidence.
unstructured email attachments or folders with no review status.
Simple comparison
| Email and folders | Easy but weak for evidence and renewal status. |
| KYC checklist | Clarifies requirements but may not control files. |
| Secure workflow | Connects required evidence, approvals and client record. |
What the workflow should include
- Define KYC requirements
- Request files securely
- Track missing evidence
- Review risk context
- Approve and retain history
How HubSecure fits
HubSecure fits when regulated client work needs a connected workspace for records, secure requests, files, messages, permissions, tasks, approvals and audit history. It is strongest when teams want fewer manual handoffs and cleaner evidence without making the client experience heavy.
The first workflow to review is usually the one with the most chasing, the most sensitive files, or the weakest proof of who did what. Start there, measure completion time and reminders, then expand to adjacent client workflows.
Related pages
FAQ
What documents are common?
Identity, entity details, source-of-funds evidence and review-specific supporting files.
What matters beyond upload?
Risk context, review decision, approval and renewal history.
What workflow should move first?
New client KYC onboarding or periodic refresh.