For clinics & doctor offices

Patient data, appointments and GDPR Article 9 — handled.

Secure patient CRM, appointment reminders, referral tracking and recall campaigns — all built to handle special category health data under GDPR Article 9.

Three problems we see in every practice.

Health data is Article 9 — most tools ignore this

Patient data is special category under GDPR. Standard CRMs and email tools are not built to handle this lawfully. The fine if mishandled can reach $20M.

Recall and reminder campaigns are manual

Annual check-ups, follow-up appointments and treatment recall are managed by spreadsheet or phone calls. Automated sequences with proper consent save hours per week.

Sending documents by email is insecure

Lab results, referral letters and prescriptions by unencrypted email violate GDPR. Vault provides a secure document exchange portal for patient communications.

GDPR Article 9 compliance built-in

HubSecure treats all patient data as special category by default. Consent is captured and stored with explicit purpose and timestamp. Access is role-restricted. Retention schedules are configured for healthcare (10 years for adult records). Data subject rights requests are handled in the platform.

5 modules, pre-configured for healthcare.

Patient CRM

Unified patient profiles with treatment history, referral source, consent records and communication log. GDPR Art.9 compliant.

Appointment & Recall

Automated reminders for appointments, annual recalls and follow-up visits. Consent-gated SMS and email sequences.

Secure Vault

Encrypted document exchange for lab results, referral letters and patient records. Password-protected links, audit trail.

Service Desk

Patient enquiries, prescription requests and complaint handling — all tracked and responded to within GDPR-required timelines.

GDPR Consent Manager

Explicit consent capture with purpose, version, date and method. Required for processing Art.9 health data for marketing or recalls.

Referral Tracking

Track patient acquisition by referral source. Measure which GPs, specialists or marketing channels drive the most new patients.

Clinics & Doctor Offices starter pack

Patient CRM, secure Vault, appointment recall and GDPR Art.9 compliance — pre-configured for healthcare. Live in 48 hours.

$899 / mo
3 seats included
Start trial →
Free for 14 days

Ready to run a compliant practice?

Import your patient list, set up recall sequences and configure GDPR consent — all in under a day.

No credit card · Singapore-hosted · GDPR Art.9-aligned · ISO 27001-ready controls

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