KYC document collection is the workflow for requesting, receiving, reviewing and retaining client identity, entity, ownership and source-of-funds evidence needed for know-your-customer checks.
When this matters
This matters when onboarding or periodic review requires client identity and risk evidence. The practical issue is not only whether a client can send a file or open a portal. The issue is whether the team can see the request, status, owner, permission, review decision and evidence in one place.
regulated teams collecting KYC evidence from clients.
legal or regulatory advice about exact KYC obligations.
Simple comparison
| Generic document upload | Collects files. |
| KYC collection | Collects required evidence with status and review. |
| HubSecure fit | Connects KYC evidence to client records and review history. |
What the workflow should include
- Define KYC requirements
- Request identity evidence
- Collect ownership details
- Review source of funds
- Record decision
- Retain evidence
How HubSecure fits
HubSecure fits when regulated client work needs a connected workspace for records, secure requests, files, messages, permissions, tasks, approvals and audit history. It is strongest when teams want fewer manual handoffs and cleaner evidence without making the client experience heavy.
The first workflow to review is usually the one with the most chasing, the most sensitive files, or the weakest proof of who did what. Start there, measure completion time and reminders, then expand to adjacent client workflows.
Related pages
FAQ
What documents are included?
Identity, entity, ownership, source-of-funds and supporting evidence depending on policy.
Who defines requirements?
Your compliance policy and qualified advisors.
What should software track?
Request status, review decisions and evidence history.