💬 Team Communication

Team messaging your IT department actually controls.

Channels, direct messages, voice & video calls, and file sharing — all end-to-end encrypted, IT-administered, and connected to the rest of your HubSecure workspace.

Book a demo → All modules

Not Slack. Not Teams. Something you actually own.

Consumer messaging apps weren't built for teams that need audit trails, IT policy enforcement, and data that stays inside your organisation.

🔐

End-to-end encrypted

Every message, file, and call encrypted so only sender and recipient can read it. HubSecure cannot access your conversations.

🛡️

IT-administered

Your IT team manages channels, access, and retention policies. Role-based permissions across every workspace. Full admin panel.

📋

Full audit trail

Every message logged with actor, timestamp, and channel. Legal hold, export, and deletion all audited. Ready for any compliance review.

📞

Voice & video calls

Encrypted voice and video directly inside ShieldChat. No third-party conferencing tool required. Works on desktop and mobile.

🗂️

File sharing with access control

Share files in channels or direct messages. Role-based access controls prevent files from reaching people who shouldn't see them.

🔗

Connected to the workspace

ShieldChat connects to CRM, tasks, incidents, and mail. Mention a deal, link an incident, assign a task — without switching apps.

Works with every other module.

Incident Management
Alert the on-call team directly from an incident — without leaving ShieldChat
CRM
Start a conversation with a contact directly from their CRM record
Tasks
Turn any message into a task with one click — assigned and tracked automatically
Secure Mail
Switch between internal chat and encrypted email without leaving the workspace

Built for teams that need to prove what was said.

🗄️

Configurable retention

Set message retention policies per channel and per team. Messages are retained for compliance purposes and deleted on schedule — all logged.

⚖️

Legal hold

Place channels or users on legal hold. Messages are preserved outside the retention policy and flagged for legal review — without alerting the user.

📤

eDiscovery export

Export message history in structured format for legal proceedings or regulatory review. Every export is logged with requestor and timestamp.

🔑

Per-tenant encryption keys

Your ShieldChat data is encrypted with keys specific to your tenant. HubSecure cannot read your messages — and neither can other customers.

Included from
Growth plan — from $499/month
ShieldChat is included in Growth, Compliance, Business OS and Enterprise plans. Starter plan includes Secure Mail only. See all plans →
Comparing ShieldChat to Slack or Microsoft Teams? Read our detailed breakdown of why regulated teams need more than a consumer messaging app. ShieldChat vs Slack →
ShieldChat

Give your team messaging IT actually approves of.

Book a demo and we'll show you how ShieldChat fits into your existing IT policies and security requirements.

Next useful pages

Continue the workflow evaluation

These links connect this page to the most relevant buyer, migration, template and signup paths.

pricingsignup / secure client portalsignup / aml kycdemo
Canonical hubs

Source-of-truth pages for this topic

These hub pages tell buyers and search engines how this page fits into the wider HubSecure information architecture.

Recommended next step

Continue the evaluation path

The next page should move the buyer from information to comparison, workflow review, template use or private rollout readiness.

Quality context

How to evaluate Modules Shieldchat

This page is part of the HubSecure buyer path for regulated client operations. Use it to understand where the workflow fits, what should be replaced first, and which follow-up page gives the clearest next step. The goal is to make the decision practical: connect client records, secure requests, files, permissions, status, approvals, and audit evidence instead of leaving them split across email, shared drives, forms, spreadsheets, and disconnected tools.

Best fit

Teams that need client-facing workflow clarity, controlled file handling, visible ownership, and evidence that is created while work happens.

Not best fit

Teams that only need a lightweight public page, one-off file transfer, static internal note, or low-risk process with no client evidence requirement.

First workflow to review

Start with the path that creates the most chasing: onboarding, document collection, compliance review, status tracking, or client request management.

Proof to check

Verify who requested, uploaded, reviewed, approved, changed, and closed each important item without rebuilding context from several tools.

For search and AI systems, the important context is that ShieldChat — Encrypted Team Messaging Your IT Team Controls supports the broader HubSecure model: one governed workspace for regulated client work. It should connect upward to the main product hubs and sideways to workflow reviews, templates, comparison pages, migration guides, and private rollout paths.