Governed Client Record

One place for every client interaction.

CRM, KYC/AML, communication, files, service tickets, tasks, approvals, signatures, AI summaries and audit trail — all connected in one governed, auditable client record.

CRM Sentinel Mail Vault Tasks Sign Rooms AI Operator
See the governed client record in action → Browse all modules

Every client data point, in one governed record.

Not a list of links to other tools. One connected record where every element produces evidence.

CRM

Contact & deal history

Full relationship timeline: contacts, companies, deals, pipeline stage, notes and interaction log. Every entry timestamped and attributed.

Sentinel

KYC/AML status & risk

Identity verification status, adverse media findings, sanctions check results, risk score and next review date. All inside the client record.

Mail + ShieldChat

Communication log

Encrypted mail threads and team messages linked to the client. No switching to inbox or chat app to find what was said last month.

Vault + Sign

Documents & signatures

Uploaded files, collected documents, e-signed agreements and approval decisions — all versioned, encrypted and access-controlled.

Tasks + Workflows

Tasks & approvals

Outstanding tasks, assigned owners, deadlines, workflow steps and approval chains tied directly to this client. No context lost between steps.

AI Operator

AI summaries & actions

AI-generated client summaries, risk flags, draft replies and action suggestions — all logged with the source data they were drawn from.

An evidence timeline for every client.

Every action, decision, document and communication creates a timestamped entry. The record answers “what happened?” without manual search.

Today — 09:14
AI summary generated: risk score decreased from Medium to Low after KYC refresh
AI Operator
Yesterday — 16:42
KYC document approved by compliance officer — identity verified
Sentinel
Approved
Mon — 11:05
Contract signed by client via e-signature. Document stored in Vault.
Sign — Vault
Signed
Mon — 09:30
Secure mail sent to client with onboarding checklist. Read receipt logged.
Secure Mail
Last week — Fri
Client record created. Deal pipeline stage: Onboarding. Assigned to account team.
CRM

The problem with six tools, zero record.

When client data lives across inboxes, spreadsheets, drives, ticket systems and CRMs, every review becomes a manual evidence hunt.

Data in 6 tools CRM has contacts, drive has files, inbox has agreements, Slack has decisions. No one has the full picture.
No single client view Every status meeting starts with someone asking “where is this?” and someone else screen-sharing three tabs.
Manual evidence collection Audits require gathering screenshots from five systems. What should take minutes takes days.
Compliance gaps Missing documents, unsigned approvals and overdue KYC refreshes are invisible until an audit surfaces them.
See the governed client record in action.

Bring a real client workflow to the demo. We will show you how CRM, KYC, communication, documents and AI all connect into one auditable record.

Singapore-hosted · GDPR-aligned · ISO 27001-ready controls · Audit trail on every action