Insurance

Policy onboarding to claims.
Compliant by design.

KYC due diligence, policy CRM, renewal automation, claims service desk and secure document vault — in one AML-compliant workspace for insurers and insurance brokers.

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Insurance Compliance package from  $899/mo

Insurance is one of the most AML-obliged sectors in Europe.

6AMLD obligations are growing

Insurers and brokers are obliged entities under EU AML directives. KYC for new policyholders, sanctions screening and ongoing monitoring are legal requirements — not optional.

Compliance disconnected from CRM

Sales team doesn't know if a prospect is KYC-cleared. Underwriting has no visibility into compliance status. Claims team can't see the full client history.

Renewal pipelines managed in spreadsheets

Policy renewals tracked manually. No automated reminders. Upsell opportunities missed because there is no CRM pipeline linked to policy data.

AML-native compliance connected to policy CRM and claims.

KYC onboarding at the policy stage

New policyholder triggers KYC automatically. PEP screening, sanctions check against UN/EU/OFAC lists, risk scoring — documented and archived. 6AMLD aligned.

Policy CRM with renewal pipeline

Every policy is a CRM record with linked policyholder, cover type, renewal date, KYC status and premium history. Renewal reminders automated 90 days out.

Claims service desk

Claims raised via client portal and linked to policyholder CRM record. Evidence uploaded to Vault. Claims handler sees full policy history and compliance status.

Encrypted policy document vault

Store policy schedules, endorsements, certificates and claims evidence in the encrypted Vault with access logging, e-signature and expiring client share links.

Growth and upsell automation

Renewal campaigns, cross-sell sequences and win-back campaigns sent at the right moment — built from CRM data, with compliance controls on every outreach.

Regulatory evidence packs

Generate and export compliance evidence packs on demand. Audit trail, KYC documentation and screening results — ready for EU or FCA inspection at any time.

Insurance Compliance & Growth package

AML & KYC
CRM
Secure Vault
Service Desk
Sign
Growth Engine
Tasks

New policyholder → KYC cleared → renewed

ApplicationPolicyholder submits enquiry
KYC triggeredPEP, sanctions, risk score
Policy issuedDocuments e-signed, archived to Vault
Renewal campaignAutomated 90 days before expiry
Claim filedService desk + Vault evidence trail
Audit packExported for regulatory inspection
Your regulated workflow

Insurance workflow with proof at every step.

From quote request to renewal, every step is documented and audit-ready for regulatory inspection.

STEP 01
Quote Request
CRM
✓ Evidence logged
STEP 02
Client Profiling
CRM + Service Desk
✓ Evidence logged
STEP 03
Underwriting Review
Tasks
✓ Evidence logged
STEP 04
Policy Issuance
Sign + Vault
✓ Evidence logged
STEP 05
Claims Intake
Service Desk
✓ Evidence logged
STEP 06
Claims Investigation
AI Operator + Vault
✓ Evidence logged
STEP 07
Settlement
Sign + Vault
✓ Evidence logged
STEP 08
Renewal
CRM
✓ Evidence logged
STEP 09
Audit Trail
Evidence Timeline
✓ Evidence logged
Evidence created

Proof generated automatically from your insurance workflow.

Policy timeline
Claims documentation
Investigation logs
Approval chains
Settlement records
See Evidence Timeline →
Modules used in this workflow
CRM Service Desk Sign Vault Tasks AI Operator Evidence Timeline
Insurance Package

AML-compliant. Renewal-automated.
From $899/mo.

Book a demo and see how HubSecure connects KYC, policy management, claims and growth in one governed platform.

6AMLD aligned · Singapore-hosted · EU Q3 2026 · EU regulator-ready

Related guides for this workflow

Compliance CRM guidecompliance CRM for growing companiesCRM moduleHubSpot comparisoncompliance CRM guideGuide Librarybook a workflow demo

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